The increasing challenge of Customer Satisfaction

Client satisfaction plays a unique role in the way in which a business operates and ultimately prospers. Richard Thomas, Managing

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Top 5 things to know about personas

WHAT IS A PERSONA? A user/design persona is a great way to represent the users who you are designing for.

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The You in UX

Whether B2C or B2B, user experience (UX) is about building the customer-brand relationship. When we use a service or product, we

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