Since the advent of Social Media, there is a growing move within B2B-centric businesses to act more like a person Read more
Customer Experience
Posted by Amanda Rufer - BBN USA (Milwaukee) on 2nd January 2017
, in
BBN
| Customer Experience
| Marketing
| Marketing automation
| Strategy
| User Experience
WHAT IS A PERSONA? A user/design persona is a great way to represent the users who you are designing for. Read more
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Posted by BBN Central on 5th December 2016
, in
BBN
| Customer Experience
| Marketing
CX, or Customer Experience, is a term that has been bandied around a lot lately. A good thing in itself, Read more
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